Contact Us

Can I order from Vibetek if I do not have an account?

Yes, you can still order from Vibetek without being a trade customer or partner.

Use our product catalogue to choose and order from.

Check out as a guest user without the need to apply for an account.

Vibetek will still require some registration details such as email, delivery address.

You can choose to pay with any of our payment methods.

Still require more information? We are happy to help with any queries and assist in your purchase.

Email us info@vibetek.co.uk or call us 0303

How can I order online?

To order online, please login to your account if you are a trade customer/partner. Here you will be able to browse products, check prices, and check out via our partner account area

Alternatively, choose to check out as a guest user.

Still having problems ordering online? Please email us: info@vibetek.co.uk

How do I cancel an order?

If you are a trade customer/Partner, you will be able to view and manage your order in the partner area

If you are a guest user please contact us via email; info@vibetek.co.uk

All cancelled orders (Trade/Partner/Guest) are subject to our terms and conditions

If you require further assistance, please contact us directly

How do I modify an order?

To modify an order, please log in to your Trade/Partner account

For all other users, please contact us

If your order includes any equipment configuration please contact us before modifying your order as we may have already started your bespoke requests

How do I track an order?

You can track orders in your Trade/Partner area

If you do not have an account with Vibetek, you may still be able to track your order depending on your chosen carrier method.

Please refer to your confirmation email for your chosen method of delivery